Mycaucasus-tour

Data privacy statement

May 23, 2018 Version

The protection of your data is very important to us. We only collect as little data as necessary and pass on as little data as is really necessary to process your booking. We only pass on the following personal data from you to our local partners: First name, surname, gender, age, nationality and country. We will not pass on further information and data to third parties without your consent. Furthermore, we do not create comprehensive customer profiles. We comply with the basic EU data protection regulation (EU-GDPR).

Cookies and Google services are used when you visit our website. Below you will find information on how to deactivate these functions or request their deletion. If you have any questions, please do not hesitate to contact us or our data protection officer (contact details below):

MyCaucasus GmbH
Data Protection Officer
Simon Knoth
Mäderstrasse 12
5400 Baden
Switzerland

Phone +41 76 393 24 06
E-Mail: info@mycaucasus.com

1. Scope of processing of personal data

We only process personal data of our users if this is necessary to provide a functional website as well as our contents and services. The processing of our users' personal data takes place regularly and only with the user's consent. An exception applies in those cases where prior consent cannot be obtained for real reasons and the processing of the data is permitted by law.

You can visit our website without giving any personal information. Each time a website is called up, the web server merely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. Pursuant to Art. 6 para. 1 sentence 1 f GDPR, this serves to safeguard our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Ordinance (GDPR) serves as the legal basis.

In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that the vital interests of the data subject or another natural person require the processing of personal data, Article 6(1)(d) GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for processing.

3. Data erasure and storage time

Your personal data will be deleted or blocked as soon as the purpose of storage ceases to apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

4. Provision of the website and creation of log files

Every time you visit our website, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:

- Operating system of the user
- Information about browser type and version used
- Internet service provider of the user
- IP address of the user
- Date and time of access
- Websites from which the user's system reaches our website
- Websites accessed by the user's system via our website

This data is stored in the log files of our system.

This data is not stored together with other personal data of the user. The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f GDPR.

Temporary storage of the IP address is necessary to enable delivery of the website to the user's computer. The IP address of the user must remain stored for the duration of the session. The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

Duration and purpose of storage

The cookies are stored on the user's computer and transmitted by the user to our website. Therefore, as a user you have full control over the use of cookies. By changing the settings in your web browser you can deactivate or restrict the transmission of cookies. You can also delete cookies that have already been saved at any time. This can also be done automatically. If cookies are deactivated for our website, you may no longer be able to use all the functions of our website in full.

5. Disclosure of data to third parties

We undertake not to sell your personal data to third parties or pass them on to uninvolved third parties, and we undertake to treat your data confidentially.

We use the data provided by you to fulfil and process your booking. We pass on your data to the contractual partner (e.g. local partner) for the fulfilment of the contract, as far as this is necessary for the provision of the service. For the processing of payments we pass on the payment data required for this to the credit institution commissioned with the payment and, if applicable, the payment service provider commissioned by us or to the payment service selected by you during the order process. All information and data will be treated absolutely confidentially and will not be passed on to uninvolved third parties.

6. Request for information

You can request confirmation from MyCaucasus GmbH or the data protection officer at any time as to whether personal data concerning you will be processed by us.

If such processing is available, you can request information from MyCaucasus GmbH or the data protection officer about the following information:

- the purposes for which the personal data are processed
- the categories of personal data processed
- the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed
- the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period
- the existence of a right of rectification or deletion of personal data concerning you, of a right of restriction on processing by the controller or of a right of opposition to such processing
- the existence of a right of appeal to a supervisory authority
- any available information on the origin of the data if the personal data are not collected from the data subject
- the existence of automated decision-making, including profiling in accordance with Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you can request to be informed about the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.

Right to correction

You have the right to correct and/or complete your data vis-à-vis MyCaucasus if the personal data processed concerning you is incorrect or incomplete. MyCaucasus GmbH must make the correction immediately.

Right to limitation of processing

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

- if you dispute the accuracy of the personal data concerning you for a period of time that allows MyCaucasus to verify the accuracy of the personal data.
- if the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted.
- if MyCaucasus no longer needs the personal data for the purposes of processing, but you do need them to assert, exercise or defend legal claims.
- if you have filed an objection to the processing pursuant to Art. 21 para. 1 GDPR and it is not yet clear whether the legitimate reasons of MyCaucasus outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or for the protection of the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the restriction on processing has been restricted under the above conditions, you will be informed by our data protection officer before the restriction is lifted.

Right to cancellation

Deletion duty

You can demand that MyCaucasus GmbH or the data protection officer delete your personal data immediately, and MyCaucasus is obliged to delete this data immediately if one of the following reasons applies:

- The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing.
- You file an objection against the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR.
- The personal data concerning you have been processed unlawfully.
- The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data controller is subject.
- The personal data concerning you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR

Information to third parties

If MyCaucasus GmbH has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, it shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data, that you as the person concerned have requested the deletion of all links to this personal data or of copies or replications of this personal data.

Exemptions

The right to cancellation does not exist if the processing is necessary:

- to exercise the right to freedom of expression and information;
- to fulfil a legal obligation required for processing under the law of the Union or of the Member States to which MyCaucasus is subject, or to perform a task in the public interest or in the exercise of official authority conferred on the controller;
- for reasons of public interest in the field of public health in accordance with Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
- for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to render impossible or seriously impair the attainment of the objectives of such processing, or
- to assert, exercise or defend legal claims.

Right to information

If you have exercised your right to have the processing corrected, deleted or restricted, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

You have the right vis-à-vis MyCaucasus to be informed of these recipients.

Right to data transferability

You have the right to receive the personal data concerning you that you have provided to the data protection officer in a structured, common and machine-readable format. In addition, you have the right to transmit this data to another person in charge without any hindrance by the person in charge to whom the personal data was provided, provided that
- the processing is based on a consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
- processing is carried out using automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly by a person in charge to another person in charge, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

Right of objection

You have the right to object at any time to the processing of personal data concerning you on the basis of Article 6(1)(e) or (f) GDPR for reasons arising from their specific situation; this also applies to profiling based on these provisions.

The MyCaucasus Data Protection Officer no longer processes the personal data concerning you, unless he can prove compelling reasons for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of Information Society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you are staying, working or suspected of infringing, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

7. Newsletter

If you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time and either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After logging off, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.

The newsletter is sent within the framework of a processing on our behalf by a service provider to whom we pass on your e-mail address for this purpose.

This service provider is located within a country of the European Union or the European Economic Area.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The user's e-mail address will therefore be stored for as long as the subscription to the newsletter is active. The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in every newsletter.

8. Cookies

To make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research purposes, we use so-called cookies on various pages. This serves to safeguard our overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognize your browser on your next visit (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

Chrome™:
https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Internet Explorer™:
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™:
https://support.apple.com/kb/PH21411?locale=de_DE&viewlocale=en_US

Opera™:
http://help.opera.com/Windows/10.20/en/cookies.html

If cookies are not accepted, the functionality of our website may be limited. The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for analytical purposes is Art. 6 para. 1 lit. a GDPR.

9. Web analysis with Google Analytics

For website analysis, our website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.com). This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR which predominate in the context of a balancing of interests. Google (Universal) Analytics uses methods that enable an analysis of your use of the website; these include cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is reduced prior to transmission within the Member States of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. After the end of the use of Google Analytics by us the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed under the following link: https://www.privacyshield.gov/list. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en

As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click the link again.

10. Use of social plugins

Our website does not use social plugins from providers such as Facebook, Google+ or Twitter.

11. Credit card details

Credit card data is encrypted with SSL technology. Every transaction is authorized online at the responsible credit card companies. We do not store credit card numbers or data.

12. Links

This website contains links to other sites. MyCaucasus assumes no responsibility for the data protection practised on other sites and the contents published there.

13. Notification of changes to the data protection declaration

If we change our privacy policy, we will post those changes on our website. We use data exclusively in accordance with the data protection declaration that was valid at the time of data collection. Should we use data in a way that goes beyond these provisions, we shall obtain the consent of the persons concerned in advance.

14. Contact and inquiries

If you have any questions about your personal data or requests for deletion, please do not hesitate to contact us. You can contact our data protection officer as follows:

E-mail: info@mycaucasus.com
Phone: +41 (0)76 581 53 93
Mail: MyCaucasus GmbH, attn.: Simon Knoth, Mäderstrasse 12, 5400 Baden, Switzerland